Plan your visit and FAQs

How do I get to the NEC and what facilities are available?

Opening Times

The show will be open 9am – 5pm on both Saturday 23rd and Sunday 24th October 2021.

Tickets

You can book your tickets through See Tickets

If you have a query about purchasing your ticket you can email the box office team at [email protected].

I bought a ticket, but didn’t receive it by email.

You can track your ticket order here or if you do not have your Order Reference numbers you can email [email protected].

Which days are my tickets valid for?

All tickets are valid for both days of the weekend, so you can attend the show on either/both days!

Can I buy a VIP ticket?

We have made a decision as a brand not to charge for these tickets, but if you follow us on social media then you might be able to win one for free!

Can I bring children with me?

Any adult can bring a child under 16 without charge, you can book this ticket when you book your own ticket through See Tickets.

Can I bring my pet?

Only support animals are allowed inside the Hall.

Will there be food stalls?

Yes, there will be a number of NEC-managed food stalls, and some of our exhibitors will sell packaged food items.

Will I need ID?

We don’t require ID to gain entry to the Show.

What time can I arrive?

We allow entry to the Hall any time during the day between 09:00 and 17:00 on both days.

Do I need to book to see a speaker?

No, all speaker talks and panels are free-to-attend and are first come, first served.

What is your sustainability policy?

Read more about our sustainability policy here.

My question isn’t here

If you still have a question, please email us on [email protected]

The mountains are ours.

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